Public Greivance Redressal

Description:

Public Grievance Redressal (PGR) system allows citizens to file the complaints related to any issues faced within the Cantonment area and track the status of the issues raised.

Steps Involved:

1.Log a complaint with relevant details and uploading photos (optional)

2.Resolution by CB officials

3.Rating by Citizen on the resolution provided

4.Re-open the complaint if not satisfied.

Facilities Available:

1.Online tracking of the status of the compliant

2.Status update through SMS and Email

For More details download the user manual here: